❓ Frequently Asked Questions
Q1: Can the configuration be customized?
Yes, the machine configuration can be modified and changed according to your specific project needs.
Q2: What is the Minimum Order Quantity (MOQ)?
The MOQ for our equipment is 1 unit.
Q3: How long is the production and delivery period?
For machinery, trucks, and trailers, it is typically within 30 days after receiving the down payment. For spare parts, the period is within 7 days.
Q4: What are the accepted payment terms?
For heavy equipment, 30% T/T as deposit and the balance before delivery, or L/C. For spare parts, 100% T/T is required before delivery.
Q5: What shipping methods do you provide?
Machinery can be shipped via container, RoRo, or Bulk shipment. For landlocked regions, road or railway transport is available. Parts are shipped via express couriers like DHL, TNT, or UPS.
Q6: Do you supply quick-wear spare parts?
Yes, we provide a full range of parts including filters, traction pins, brake pads, bearings, and air filters as per your request.